上海宏安瑞士大酒店-住客评论

Guest（商务旅客） 2025-10-01
老牌酒店，地段好到没话说。入住期间都是满房。虽是2014年装修的，说句良心话，维护和保养得真不错，住着也安心。房间宽敞，就是瓶装水太小，不够用。可停车，过夜封顶80元。酒店服务非常不错，环境也ok，不媚不俗刚刚好！
酒店回复：
尊敬的宾客：非常感谢您分享入住体验！得知您对酒店的 “好地段” 赞不绝口，还认可我们对客房的维护保养，即便满房期间，仍让您住得安心、觉得宽敞舒适，我们由衷开心，这正是我们坚守品质的意义所在。同时，我们也将您的反馈和酒店相关职能部门分享。再次感谢您能在百忙之中给我们的宝贵建议。期待您的再次光临！宾客体验经理-Ricky Zhao
Guest（Solo traveler） 2025-09-01
Location is great. Rooms is abit old. Luxury establishment but not modern facilities. In need of a renovation.
酒店回复：
Dear Guest, Thank you for your feedback. We are delighted that our prime location met your needs. We sincerely apologize for the unpleasant experience regarding our facilities. Your renovation suggestions have been communicated to our team as a priority. We look forward to welcoming you back to experience our improvements. Sincerely, Ricky Zhao Guest Services Manager
Guest（Family） 2025-09-01
I’ve stayed in this hotel many times already. Always when come to Shanghai. The location and environment is perfect!
酒店回复：
Dear Guest, We very much appreciate your comments regarding your stay at the Swiss?tel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Guest（商务旅客） 2025-09-01
Lovely hotel in a super convenient location. If travelers take subway from Pudong airport to the hotel, it takes slightly over an hour and costs only a dollar. Totally affordable! Front desk staff is okay friendly while the concierge is a lot more helpful. The hotel is a bit dated but doesn’t affect my stay. ?I’d definitely come here again next time.
酒店回复：
Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swiss?tel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Guest（家庭旅游） 2025-09-01
到上海看演唱会，顺便带着老妈逛一下。对比了一下，最后定在宏安瑞士。主要是酒店地理位置不错，在地铁口。从虹桥过来2号线直达，去梅奔也很方便。静安寺就在100米内，边上好几个大商场，包括嘉里中心，久光等。房间硬件来说，稍微旧了一点，但是还行，至少空调还是很给力的。早餐品种偏西式的比较多。总体性价比1000左右的房价在上海这个地理位置的话，还是可以的。
酒店回复：
尊敬的宾客：您好!感谢您选择上海宏安瑞士酒店！得知您与我们度过了一段愉快的时光，我们十分开心。酒店坐落在市中心高端大气的静安区，酒店毗邻着名的南京西路，这里云集的办公楼宇和高档购物中心，包括久光百货、恒隆广场、芮欧百货和拥有众多奢侈品旗舰店的嘉里中心；上海历史悠久的佛教圣地——静安寺和怡人的静安公园、地铁2、7、14号线也是近邻。您的认可给予我们莫大的鼓励，我们将一如既往地为每一位宾客提供舒适的环境和优质的服务。真诚地期待与您再次相聚！宾客体验经理-Ricky Zhao
Guest（Traveling with friends） 2025-08-01
Worth the price when you factor in the proximity to jingan temple and Kerry centre. Clean comfortable rooms with decent options for meals/snacks on site.
酒店回复：
Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swiss?tel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Guest（家庭旅游） 2025-08-01
为了方便会友，选择了静安寺旁边的瑞士酒店。设施虽然比较老了，但是功能都很齐全，使用效果也不错，特别值得一提的是酒店管理，体现了老牌品质酒店应有的水准，入驻后体验不错??很舒适，完全没有老酒店的压抑感
酒店回复：
尊敬的宾客：您好！非常感谢您选择上海宏安瑞士大酒店。您的五星好评让我们很开心，同时感谢您认可我们酒店的管理水准。我们将继续努力保持酒店的服务标准，让客人获得良好的环境和服务。再次感谢您对酒店的肯定，期待与您的再次相遇。宾客体验经理-Ricky Zhao
Guest（Family） 2025-07-01
设施：偏老，但是非常全面，酒店大堂很有特色，空调给力。卫生：干净，房间清理及时。环境：周围全是大型商场，紧邻静安寺，周边美食超级多。服务：此次入住最大的感受就是服务，堪称无敌，非常顺心。
酒店回复：
尊敬的宾客：您好!感谢您选择上海宏安瑞士酒店！得知您与我们度过了一段愉快的时光，我们十分开心。酒店坐落在市中心高端大气的静安区，酒店毗邻着名的南京西路，这里云集的办公楼宇和高档购物中心，包括久光百货、恒隆广场、芮欧百货和拥有众多奢侈品旗舰店的嘉里中心；上海历史悠久的佛教圣地——静安寺和怡人的静安公园、地铁2、7、14号线也是近邻。您的认可给予我们莫大的鼓励，我们将一如既往地为每一位宾客提供舒适的环境和优质的服务。真诚地期待与您再次相聚！宾客体验经理-Ricky Zhao
Guest（Family） 2025-07-01
Second visit in the Swiss Hotel and it was quite good, except from a small issue that we had when the front desk gave us the wrong type of room but the stuff solved it quickly, especially Miss Daisy was so nice to settle everything. Great stay, great location.
酒店回复：
Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swiss?tel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Guest（Family） 2025-07-01
酒店有些老旧，但干净程度以及工作人员的热情周到足以弥补设施老旧的问题。周边无论是购物还是餐饮都非常的方便。?二楼的早餐中规中矩，行政酒廊的早餐更精细一些，但品种的确很少。下次去还会?住这里。
酒店回复：
尊敬的宾客：您好！非常高兴从您的留言中得知上海宏安瑞士大酒店给您留下如此美好的印象，希望您未来可以继续关注上海宏安瑞士大酒店，并将以后入住时的更多感受和体验告诉我们，热忱期待您的再次光临！宾客体验经理-Ricky Zhao

上海宏安瑞士大酒店

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2025-10-01

Guest（Solo traveler） 2025-09-01

Guest（Family） 2025-09-01

Guest（商务旅客） 2025-09-01

Guest（家庭旅游） 2025-09-01

Guest（Traveling with friends） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（Family） 2025-07-01

Guest（Family） 2025-07-01

Guest（Family） 2025-07-01

客户评价由实住客人提供的真实点评